ACCESSIBILITY

Good Things Festival is committed to providing an event that has been adapted to be accessed & experienced by one and all. Following the 2023 event, a national accessibility consultant was engaged to conduct a review of our accessibility policies and future initiatives, we continue to innovate to deliver the best experience for all fans.

We ask that you please contact us so we can provide you with details specific to your needs further to the information below to see if there are any additional accommodations we may be able to implement and better your experience at the festival. If possible, please supply any supporting evidence of disability to fast track your request’ ie: DSP (disability pension) number, NDIS number, companion card number etc.

If you use a powered or manual wheelchair and want to attend the event, please contact us so we can understand the demand for our viewing platforms and ensure there is plenty of space available for you to enjoy your music experience!

For any questions, more information or to register for our wheelchair viewing deck, please contact us here

FREQUENTLY ASKED QUESTIONS

Will there be accessible entry points?

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Yes each entrance will have a dedicated accessible lane to accommodate patron requirements.

Are there dedicated accessible drop off and pick up points and car parking?

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Yes, each venue has dedicated accessible parking bays and if you require information on these locations, please contact us here so we can understand demand and we we will provide you with a map and instructions closer to the day

Will there be accessible viewing platforms?

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Yes we will have accessible viewing platforms at the main stages (1 & 2) and also at the 2nd stages (stage 3 & 4). Please note these platforms are only for patrons with physical mobility requirements and 1 carer as well. Patrons with temporary injuries on crutches, moonboots or similar are not able to use the platforms.

Will there be Auslan interpreters?

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Yes! They will be on the main stage 1 & 2 and we are currently reviewing if we are able to also have them on stage 3 & 4 as well.

Will there be accessible toilets?

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Yes! Accessible toilets will be located at each accessible viewing platform, you will be able to view these on our patron map upon release closer to the festival.

Will there be changing places?

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Unfortunately at this stage we are not planning on having changing places at the event, please contact us here if you are in need of this.

Do you accommodate Carers/ Companions?

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We understand that some people have a need for a full time carer or companion. GTF will allow a valid ticket holder one free entry ticket for their legitimate carer.Please purchase your required ticket and then e-mail [email protected] with your current carer or companion card information, or written proof of your status as a Carer and we will issue you one free ticket.

Who can I reach out to if I need help on the day?

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The event will have a dedicated accessibility contact on the day of the event and contact details and an event map with locations can be provided if you register with us prior to the day. You can register by contacting us here.

I have sensory issues and may get overwhelmed. Is there a quiet room or somewhere i can get a break from the music and crowds?

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Yes we will have a dedicated chill out space which will be friendly for those suffering from sensory overload, however due to the nature of the multi stage event and open venue, we can not guarantee it will be totally clear of music. Please contact us for more information and to discuss specific requirements here.

Does the event provide sensory kits?

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No we will not provide sensory kits however you are welcome to bring them with you into the event. Please contact us here prior to the event so we can send you a confirmation to show security if you have any issues with bag size or accessing the venue on the day.

Do any of the venues have an audio loop installed?

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Unfortunately none of the shows will have an audio loop

Will lighting be friendly for those who are sensitive to strobe/intense lighting?

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Unfortunately due to the nature of the acts and scale of our production, we are not able to guarantee this and in most cases headline bands production includes strobe and intense light shows.

I have a non-visible disability or something that is not answered?

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Please contact us here to discuss further and we will do what we can for you.